Bridging the Gap Between Employee Experience and Customer Experience
We take a closer look at the intrinsic links between CX and EX and what we can learn from one discipline to the other…
1 July 2024
We take a closer look at the intrinsic links between CX and EX and what we can learn from one discipline to the other…
Emma reflects on the latest findings from Gallup’s State of the Global Workplace report…the good, the bad and the ugly
Emma reflects on last weeks Unworking Conference – and how we need a mindset shift to view employees as ‘consumers of the workplace’
Explore the benefits of human-centered approaches, like Design Thinking, to tackle the high failure rates of traditional methods for change
Find out about our next set of courses to help you develop your expertise, build confidence and advance your career as an EX Master
Let’s stop being modest, and shout about creating great employee experiences with the UK Customer Experience Awards…
Find out about our new short course which introduces a bold new way of thinking about change, one which puts people at the very heart of it.
We want to hear from you, to help us shape the future of employee experience and employee engagement with the 2024 EX Report
Understand how to foster a learning culture at work supported by practical strategies and design tools in our latest blog
Employee experience or employee engagement? Global research shows whichever way you look at it, not much is changing – so what can we do to make a difference?