We recently published our 2024 employee experience and employee engagement benchmarking report. And I’ve got to be honest, it made for pretty depressing reading. The headline? We’ve made next to no progress on improving people’s lives at work over the last 20 years or so. At least this is what the global employee engagement index figures are telling us.
This has promoted debate about the discipline and profession of employee engagement, with some commentators asking if it is still relevant, and if EX should replace employee engagement. Unsurprisingly, our answer to this latter question is no! Quite simply if we get the experience right, employees are more likely to be engaged. And if the experience is poor, then guess what, less likelihood of engagement.
Companies leading the way when it comes to EX know that great experiences lead to higher engagement and all of the business benefits this brings. So whichever benchmarks you choose to look at the story is the same – we have work to do!
Organisations excelling in this space know that we need to understand how employees experience the organisation if we are to unlock employee engagement and all of the benefits this brings. We need to consider both employee experience and employee engagement if we are to develop workplaces that people want to join and contribute their best to. If we design and improve EX we’ll contribute towards developing an engaged workforce, which ultimately benefits not only employees, but customers and partners too. We need to think about both, we need to focus on both.
It’s vital we don’t become seduced by shiny, sexy EX apps that promise the world – we have to remember our why; that ultimately we want to engage our people. Now seems like a good time to remind you of just some of the many free resources we have to help you develop and improve employee engagement in your organisations…
- Developing your employee engagement strategy
- A diagnostic to explore whether your organisation is transactional or transformational in its approach to engagement
- Top tips for developing a strategic narrative
- How to utilise an engagement or EX champions
- The power of personas to help you step into the shoes of the people your designing experiences for
- A two part report on Employee Voice – from the the fundamentals to the landscape and tech
- The EX Lens – a collaborative paper with The EX Space about what makes a great experience at work
- The EX Archetypes – another EX Space collaboration, about what you need to thrive as a practitioner in this space
And if you’d like even more, we have a huge bank of EX tools, templates and employee engagement learning and accredited Masterclasses on our sister site The EX Space – including a brand new Employee Engagement bitesize course about to launch – Employee Engagement Fundamentals.
This bitesize course is based on Emma’s best-selling book – Employee Engagement and will give everything you need to make a positive difference to employee engagement in your organisation. If you’re interested in finding more about this course, or how we can help you to develop and improve employee engagement in your organisation drop us a line or sign up to the EX Space today.
