
Getting started with Personas – how to put your people at the centre of your EX design
We’re living in an age of hyper-personalisation. Where the companies we interact with sometimes know us better than we know ourselves. My kindle has just

We’re living in an age of hyper-personalisation. Where the companies we interact with sometimes know us better than we know ourselves. My kindle has just

We were delighted to welcome Natal Dank to our recent Reset Show, where she demystified the world of ‘Agile for HR’. It was fascinating to

Let’s start at the beginning – to measure employee experience effectively, you need to be clear about what it is you are measuring and what

There is a growing body of evidence, which makes the link between job design and employee engagement. In one study (Christian et al, 2011), found

Come and join us to celebrate the launch of the latest book from Emma Bridger and Belinda Gannaway – Employee Experience by Design: How to

The world of work is changing at an exponential rate. Even before the pandemic, employees were starting to be viewed as the ‘consumers of the

Have you ever heard about the IKEA effect? It’s a cognitive bias that occurs when consumers place a disproportionately high value on products they have

If you’re new to People Lab, you might not be aware that as well as being an award-winning employee experience and engagement consultancy, we also

On our last Reset Show we were joined by the brilliant Dr Bill Mitchell. Bill is a clinical psychologist, author and speaker, and he works

As huge fans of human-centred design, we are constantly in awe of the power of design thinking to transform the employee experience. So we were