Transforming workplace experience: Why a hospitality mindset makes all the difference
Emma reflects on last weeks Unworking Conference – and how we need a mindset shift to view employees as ‘consumers of the workplace’
14 June 2024
Emma reflects on last weeks Unworking Conference – and how we need a mindset shift to view employees as ‘consumers of the workplace’
Explore the benefits of human-centered approaches, like Design Thinking, to tackle the high failure rates of traditional methods for change
Find out about our next set of courses to help you develop your expertise, build confidence and advance your career as an EX Master
Let’s stop being modest, and shout about creating great employee experiences with the UK Customer Experience Awards…
Find out about our new short course which introduces a bold new way of thinking about change, one which puts people at the very heart of it.
We want to hear from you, to help us shape the future of employee experience and employee engagement with the 2024 EX Report
Understand how to foster a learning culture at work supported by practical strategies and design tools in our latest blog
Employee experience or employee engagement? Global research shows whichever way you look at it, not much is changing – so what can we do to make a difference?
Lee Smith guest blogs, sharing his experience at the launch celebration for the second edition of ‘Employee Experience by Design’
Lee reflects on his introduction to EX design, and shares how design thinking principles, can revolutionise the way practitioners approach workplace challenges