Using design thinking to create more good days at work
I first got involved in this thing called engagement 14 years ago. I was asked by my then manager, to attend a workshop at our
4 May 2022
I first got involved in this thing called engagement 14 years ago. I was asked by my then manager, to attend a workshop at our
Top HR trends for 2022 – #2 learning, upskilling and re-skilling your workforce to fill the skills gap Following on from last week’s blog on
This case study was originally published in ‘Employee Experience by Design’ (Bridger and Gannaway) and is a great example of ‘EX Design’ in practice. InVision
Did you know that high performing HR teams are five times more likely to be using design thinking (Deloittes Human Capital Trends 2016? Well, we
I started my career in the world of academia, lecturing and researching behaviour change, motivations, attitudes and more. I loved it and when life circumstances
The origins of customer experience (CX) go all the way back to the marketing and consumer theories established in the 1960s. Around this time organisations
As I write this blog, it’s World Book Day and as luck would have it I went to a book launch last night. It was
One of the most common questions I get asked when working with companies to engage their people is “what can we practically do to improve
Employee experience (EX) requires much more than HR can do alone. Re-branding HR as EX simply won’t cut it. Building more positive workplaces requires a
We were delighted to welcome a very special guest, Todd Kashdan to our first Reset Show of 2022. And what an amazing start it was.