
The uncomfortable truth about internal communication…
Why internal communication faces the same problems every year—and why the profession may need a new operating model to move forward.

Why internal communication faces the same problems every year—and why the profession may need a new operating model to move forward.

Starting Employee Experience work can feel overwhelming. Discover 5 practical steps to bring clarity, focus and momentum to your EX strategy

Why internal communications is change communication and how to design messages that shift belief, behaviour and culture.

How AI reshapes human judgment at work and why “cognitive surrender” is a design risk, not a people problem.

Discover why more organisations are turning to employee personas to design better employee experiences and improve internal comms

A judge’s reflection on the Inspiring Workplaces Awards 2026, why recognition matters, and how entering builds confidence, clarity and momentum.

People Lab’s most-read blogs of the year, sharing insight on designing employee experience, people-first internal comms and meaningful change at work.

Discover how IC and EX teams can build people-first, AI-ready workplaces through human-centred communication, design and leadership.

A people-first digital transformation case study showing how insight, governance, and design thinking improved EX at the University of Leeds.

Discover The Stuck Record, our new People-First Internal Communication podcast — honest stories, laughs, and real IC insights