October 28th marks this year’s World Make a Difference day – and to celebrate we wanted to share highlights from our clients fantastic work, which has made a real difference to the people within their organisation.
Starbucks builds a team of employee experience advocates to help employees thrive
This case study around the Starbucks’ EX advocate program teaches us the importance of empowering employees through both upskilling and empowering to build confidence. Through a number of virtual workshops and creating a supportive network, Starbucks not only enhanced their advocates’ skills but also inspired a significant shift in mindset. The key takeaway is that investing in employee empowerment and providing the tools and training necessary can lead to a more engaged and proactive workforce, ultimately benefiting the organisation as a whole.
Read this case study in full here
DNV’s EX Strategy connects the dots between the business and the people
DNV’s employee experience transformation highlights the importance of challenging and evolving old ways of thinking. By seeking external expertise and facilitating a discovery phase, DNV was able to develop a comprehensive strategy as well as a set of employee personas that helped those working in EX to better understand the needs of their workforce. Through upskilling their team and adopting new tools, they enhanced their understanding of employees, bridged the gap between business strategy and employee needs, and gained the ability to make well-informed decisions. This case underscores the significance of continuously adapting and improving employee experience to foster a more engaged and productive workforce.
Read this case study in full here
Charles Stanley take a strength-based approach to sustain engagement
This case study of Charles Stanley’s teaches us the value of starting with a comprehensive understanding of what ‘good’ looks like to employees. Through this piece of work, Charles Stanley identified areas for improvement and ensured a holistic approach to engagement. Upskilling managers and implementing various work streams led to impressive year-on-year improvements, with a 20 percentage point increase in Employee Engagement Index (EEI) scores and a significant enhancement in survey items. The case demonstrates that investing in a data-driven, employee-centered strategy can drive both employee satisfaction and business success, ultimately leading to a return to profit.
Read this case study in full here
People Lab exists because we want to make a difference, positively impacting employee experience and engagement in organisations of all shapes and sizes worldwide. If you’d like us to help you make a difference, then get in touch today
