We’ve spent over 10 years researching the employee experience and engagement of thousands of employees across diverse, global organisations. Our research has enabled a deep understanding of what makes a great experience at work for people, one that results in engagement. And we used these insights to develop our MAGIC-CA Model of EX.
As a reminder there are two fundamental parts to the model:
- Universal themes – common themes across the data analysed
And
- Individual differences – whilst the research uncovered universal themes of what makes an experience great, there are also individual differences. It’s critical to ensure these differences are not ignored if you want to genuinely understand how to improve EX and facilitate engagement.
The MAGIC-CA model helps you to truly understand what a brilliant experience means to your people:
If you want to know more about the model and the research, then download our whitepaper
Whether you are just beginning your employee experience discovery journey, or you have established tools and practices you want to scale, this model can help – and we are going to show you how.
Over the coming weeks, we will share a series of blogs to help you understand how to apply the universal themes of MAGIC-CA to your EX design and employee engagement approach. We will also share some simple tools to help you quickly uncover the individual differences within your organisation.
We will explore the role of meaning in the workplace: what it is and why it matters to make your EX great and positively impact employee engagement. We’ll share practical ways you can build more meaning into your employee experience.
If you would like to find out more about our research then get in touch and say hi!
