Everybody is talking about employee personas. Or at least they were at our recent personas webinar, brought to you by The EX Space. We had so many questions we couldn’t fit them all in and had to record a separate video to answer them all! Personas are a hot topic right now and rightly so given their potential to help you design experiences which really work for your people.
On the webinar we got to hear from Trina Cross, who is the EX Design lead at BAE Systems, on their persona journey, from design to use, and how to make them work for a global company of more than 80,000 employees. You can catch up on the recording and the bonus video here.
Personas really come into their own when we move away from the more traditionally ‘demographic’ based personas to those which are behavioural and grounded to evidence based research.

At People Lab we’ve worked with a diverse range of organisations to help them design, and then use, a set of behavioural employee personas, including BAE Systems. We have a tried and tested approach which works no matter the size and scale of your organisation. And most importantly we make sure you are equipped to use your personas in the design of your EX.

If you’d like to find out more about our approach to developing and using behavioural personas we’d love to hear from you. Get in touch today for a no-obligation chat with us, we’d love to talk personas with you!


