Employee experience design (EX) is fast becoming an indispensable business skill. We predict that in the not-too-distant future EX design will take its place alongside both customer and user experience design as a fundamental approach to improving business performance.
But where do you start?
Our clients tell us that finding employees with the skills to do this well is a challenge. And practitioners that are looking to develop their EX-design capabilities, often don’t know where to go to do this.
This is where People Lab can help. We’ve been running our signature ‘EX by Design’ course for over 3 years now. And Emma literally wrote the book on the subject, alongside her colleague Belinda Gannaway. Our award-winning approach enables both practitioners, and managers, to design and deliver brilliant experiences that make a positive difference to engagement and performance.
But developing these skills is not just for the HR team. Shifting from HR to EX requires a much broader mindset and approach to your people. EX does not sit neatly in one place or with one team. This is why we developed a course specifically for internal comms practitioners who want to develop their EX-design skills and capabilities.
Savvy IC pros already know that these skills are becoming sought after, and EX expertise sets them apart from their colleagues. And of course using EX design is a complete game-changer when it comes to IC: it’s innovative, it’s people centred, and it delivers results.
So if you want to future proof your IC skills, and stand out from the crowd, come and join our next IC by Design cohort.
In this half day session we’ll help you:
- Develop your EX-design skills in a way that works for internal comms
- Practice using the EX powertools – we’ll map a journey or two, and use some ideation tools
- Understand the ‘power of personas’ and how to go about building them and using them
- Hear about the companies we work with, who are already doing this in internal comms, and the success they’re having
- …and take away your own IC by Design toolkit
What are you waiting for, sign up today and join practitioners from the NHS, Shelter, Sutherland Global, General Dental Council, Cadent Gas, Space Engineering, and more, who are already putting IC by Design to work.
If you have any questions about our workshop, or would like to talk to us about running this course in-house, drop us a line…
