Here’s a brain-teaser for you…
Can you guess what the equation below is used for?
No it’s not quantum physics…
It’s actually the formula the People Analytics team at Google developed to help hiring committees decide which software engineers to promote.
The equation was tested and found to be reliable.
But… it was never actually used. It turns out the engineers wanted to make their own decisions about who to promote, not rely on a model to do the thinking for them.
So it seems even in the world of Google, where the algorithm is king, there are times when people want to make decisions for themselves and not take an easier route by relying on a clever equation to work out the answer.
It’s easy to think that making work easier will result in a better EX. But this isn’t true.
The bottom line is, don’t make assumptions. A great EX starts by understanding your people. Taking the time to discover what good looks like for them.
And this doesn’t have to be complicated, in fact it’s pretty straightforward.
To find out where to begin, download our free EX Powertools series. Here you’ll find everything you need to design and deliver an EX to get the Glassdoor ratings of your dreams.
What are you waiting for?
Sign up to our free EX Powertools series here!
