“Tipping Point” author Malcolm Gladwell gets inside the food industry’s pursuit of the perfect spaghetti sauce — and makes a larger argument about the nature of choice and happiness.

What does giving feedback feel like in your organisation? Explore how to improve employee listening, from survey invitations to conversations and follow-through.

Explore the role of line managers in employee experience, what they can realistically influence and how organisations can support them.

Are we measuring employee engagement or making work better? Explore the latest EX and EE evidence and why we need to look beyond engagement scores.