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Day: 13 March 2026

What capability building actually looks like (And why it’s ok if it feels a bit messy)

Cartoon version of an EX design sprint

What does capability building in employee experience actually look like? We explore how EX design sprints help teams build human-centred design skills while solving real workplace challenges.

The uncomfortable truth about internal communication…

Illustration of two colleagues sitting at a table with a laptop and tablet, discussing work while a speech bubble with tangled lines represents complex communication or confusion.

Why internal communication faces the same problems every year—and why the profession may need a new operating model to move forward.

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