The power of personas – how they can help you to be truly employee-centric

Research from Gartner (2019) found that the ROI on Employee Experience (EX) is disappointing: despite an average spend of $2,420 for each employee, only 13% of those participating in the study, said that they were satisfied with their experience at work. But we know that when you get the EX right, it pays off. Caroline […]