How manners cost nothing, but rudeness can cost a lot
According to research by McKinsey&Company, rudeness is on the rise. Their report found that 62% employees had been treated rudely by colleagues at least once a month in 2016, compared to 55% in 2011 and 49% in 1998. This could include insults, put-downs, crude language or interrupting. This reminded me of a fantastic book […]
Understanding the Employee Engagement Gap – and what to do about it (Webinar recording)
Watch the recording of our first webinar of 2018, hosted by the Employee Engagement Alliance In this webinar, you’ll hear the results from our latest research report into the Employee Engagement profession. Emma and Ruth discuss the findings, sharing invaluable insights on why we are continuing to see the gap between the increased focus on Employee […]