Testimonials

We love what we do because we know it works. But don’t just take our word for it.

Here’s what some of our customers have to say about us…

capitaloneEmma was brought in to help us establish an engagement strategy to embed a newly established vision for our company. In the end, Emma did more than support our work, she was a thought partner, no, a thought leader who brought creative approaches that worked incredibly well. The next time my company needs consultant work done on communications, I know we’ll call on Emma.

Brian Cole, Capital One

edfEmma ensures she knows her customers and that their requirements are at the heart of every business solution she develops.
Using both creativity and innovation, her staff engagement programmes achieve the best results we’ve experienced to date and the resulting culture shift has proved enduring as well as providing a solid base on which to build continuous change.
I would not hesitate to recommend Emma and The Communications Lab and look forward to working with her again.

Hilary Fitzsimons, Low Carbon and Micro-generation Sales Manager, EDF Energy

rolls-royce-logoI was introduced to Emma approx. 12 months ago. Immediately it became very clear that Emma’s background in Employee Engagement & Communications, as an academic, in-house practitioner and consultant, would prove extremely helpful to RR as it developed its approach and thinking on Engagement.

Emma picked up very quickly on the key challenges & opportunities facing RR and was able to understand the complex business context. Consequently, very quickly she was able to draw on her wide experiences and provide some options and considerations for RR – which have subsequently been adopted.

Her very effective facilitation style has meant that she is chosen to lead workshops and events, and her very practicial guidance goes down well with all attendees. Emma’s skills as an all-round expert in her field have ensured that she is a key part of our wider team at RR on Engagement.

I would recommend Emma as a professional to ‘engage’ in your quest for improved Engagement & Communications.

Kate Robinson – Rolls Royce

EON JPEGEmma was the best internal communications manager I have ever worked with as she had all of the technical and creative expertise coupled with a commercial and political sense that enabled her to influence in a complex organisation at a senior level.

In particular she had a direct influence on the culture and engagement of the business in a very positive sense bringing the concept of a Great Place to Work to life.

Julie Harris, Head of HR Retail, E.ON

RSA AW finalEmma has huge amounts of energy and creativity. She is focused on helping teams and leaders get the most out of their people by getting them fired up and enthused about what they do. She is great at coming with original ideas and putting them into action. She’s also great fun to be around and to work with and I wouldn’t hesitate to recommend her work. March 28, 2010

Jeremy Phillips-Powell, Communications, Performance and Engagement Director, RSA

morethanEmma is a passionate, committed and highly skilled communications expert. She has bundles of energy and great ideas, and communicates well with and manages well a range of stakeholders at all levels. She works well with matrix partners, like myself, to deliver a quality and impactful result which has a clear impact on business performance. Emma is an asset to any business and any team.” July 16, 2009

Pete Markey, Head of Marketing, MORE TH>N