October 6, 2017

Brainstorming: Engaging, or Alienating?

Being part of a brainstorming session can sometimes feel like being on a panel show; you’re forever trying to make a joke, but there’s always someone louder than you who makes the audience laugh first. I wouldn’t describe myself as shy or particularly quiet (at all), though I’ve often found myself blending into the background […]

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October 4, 2017

Generation Z: Stop Assuming, Start Engaging

  When you think of age discrimination at work, what’s the first thing that comes to mind? For many of us, age discrimination conjures images of older employees being treated unfairly. A former colleague of mine once told me that she’d been dyeing her hair for a number of years, despite wanting to embrace her […]

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April 19, 2017

Praise for effort, not just performance – The role of mindset in engaging employees

Did you know that praising a child for their intelligence can actually undermine their motivation and subsequent performance? Seems counterintuitive doesn’t it? But a ground-breaking study by psychologist Muller and Dweck in 1998 found just this. In their research they gave 128 students between the ages of 10-12, a series of non-verbal IQ test, consisting […]

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April 5, 2017

What’s cooking? How employee appreciation can get better results

If you’re eating out anytime soon and want to get a good meal, then choose to eat in a place where the chefs can see you whilst they cook. Why? A recent research study showed that customer satisfaction with food shot up by 10 per cent when chefs could see their customers, even though customers […]

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March 22, 2016

Happy Birthday Twitter! How time flies, is it time to slow down yet?

It’s hard to believe that been 10 years since Twitter launched. According to my Twitter profile @lisapantelli, I joined in August 2008. I remember at the time thinking I was a bit of a late adopter having only just mastered the art of mail merge (how annoying was that as a task!?) and it took […]

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